Ben Osborne Hardwood Floor Sanding and Refinishing Expert

Ben Osborne

Ben Osborne is a well-known internet entrepreneur in the floor sanding and refinishing space. His websites and YouTube videos have a combined total of over 10 million views.


My Work Story

After leaving school all I wanted to do was work and earn. I didn’t have many qualifications to my name so the work was slim picking. At 17 I was working in a call centre, trying to sell double glazed windows and conservatories.

At the time, I was going to the gym 5 days a week and I was looking fairly buff. The manager of the call centre had a partner who ran a business in wood floor sanding and refinishing. He was looking for someone who looked like they were in good shape and wanted to earn a bit more money. That turned out to be me!

I had a short interview in the backroom of the office, in which the work and pay were described. I couldn’t believe my luck at £40 per day. I jumped at the opportunity and started sanding floors in October of 2004.

Ben Osborne working on hummel floor sander

Unfortunately, unbeknownst to me, my new employer didn’t have the experience he claimed he had. He had been sanding floors for only 3 months, not the 7 years that he said.

We learned all sorts of wrong ways to prepare, sand and refinish floors. It seemed we just had non stop issues with jobs and I couldn’t figure out why. Luckily, the boss wasn’t afraid of trying new things and we just about tried everything and anything until we were somewhat competent at sanding and refinishing hardwood floors.

However, it was a long 3 years, the first 3 years of my career. Learning how not to do it wrong is great, but it’s just not quite as good as being shown the right way.

Starting My Own Business

In January 2012, I started my own wood floor sanding business. I managed to scrape together enough money to buy some floor sanding equipment and a van. Scrabbled together a website and off I went.

Running your own floor sanding and refinishing business introduces you to a whole new swathe of issues that you hadn’t really run into at this point. Dealing with customers directly drove me to push my quality higher and higher. I still own and operate my floor sanding business and to this day I have never stopped pushing quality and speed up, and costs down. You can see my website at (please only get in touch if you are in the UK and would like a quote for restoring your wooden floors)/

Helping homeowners Do It Themselves.

The great thing about sanding and refinishing hardwood floors is that you can earn and learn at the same time! I began listening to audiobooks, podcasts, even university lectures whilst I was sanding floors. You wouldn’t believe how much you can learn while digesting that kind of content for up to 8 hours a day.

I was learning about internet marketing and internet-based businesses when one day it finally struck me. While listening to a podcast about people selling their own expertise, I decided to buy I figured, if I can help people do a better job on their wooden floors, cheaper and faster, that’s got to be worth something.

I recorded my first YouTube video in October of 2013. Little did I know just to what degree it would take off. It sputtered around for 2 or 3 months with a hand full of views per day. Then all of a sudden it rocketed up to the 20-30k views range and has stayed there ever since. That video is about to cross 2 million views. It didn’t take long for my website to ramp up to 20k visitors a month either.

My Goal

I hope to make this resource so universally comprehensive that anyone around the world can find all the information they need to resand and refinish their own floors. Full information on the tools available to them where they are, the products that are available, even information about their specific floor.

I am still very much pre-occupied with my own floor sanding business. However, I do intend to spend more and more time filling out this website. If you have read this far, thank you.


As wood floors start to get old, they can become miscolored, dented, or even have their finish completely worn off. These are all signs that your floor needs to be replaced, but can you save some money by sanding your floor instead of replacing it? Refinishing hardwood floors is totally worth it. Sanding and refinishing … Continued

When should wood floors be sanded?

In order to properly maintain wood floors, you need to sand them. However, when should you sand a floor? Wood flooring may be sanded and refinished whenever the homeowner wants. Most people sand and refinish their floors when they have accumulated a lot of unsightly wear and tear. It’s also common to refinish hardwood floors … Continued

refinishing hardwood floor costs, professional floor sander has dollar signs in his eyes

Many comments have asked me about the costs associated with refinishing hardwood floors, both here and on my YouTube channel. I should have written this post sooner, but it is finally here. If you want a quick-and-dirty breakdown of hardwood floor refinishing costs, then here it is: As a general rule, professional hardwood floor sanding … Continued

Sanding cupped wood floors

A cupped wood floor is no stranger to me. Perhaps as much as 80% of floors I see when I’m out surveying, has at least some cupping in them. Even if only very shallow. Sometimes no solution is necessary, sometimes it can flatten out on its own. However, sometimes something has to be done about … Continued

Does refinishing hardwood floors increase home value?

I can imagine those who have found their way to this article are usually the very astute investor type. Let me guess; you want to sand and refinish the floors in your house. You have gotten a couple of quotes, and it’s looking like it will cost a little more than anticipated. Well, is this … Continued

wood floor cupping causes fixes and sanding

  Having sanded wooden floors for 18 years, I am no stranger to cupped floors. In fact, it’s one of the most common issues I have to deal with. Before I get right into solutions, let me define what wood floor cupping is. Cupping in wood flooring is a form of warping where the edges … Continued

can you leave hardwood floors unfinished

  Pulling back the belt sander after tearing off the old worn-out surface of a wood floor is very satisfying. My clients are stunned to see their old, dented, scraped, and faded wooden floors returned to a pale, clean and virgin state. Before long, the question comes. Can you leave hardwood floors unfinished? You can’t … Continued

how to clean hardwood floors, hardwood floor cleaning

The topic of how to clean hardwood floors is a huge one. I don’t mean in the depth of information that is needed or even available. I mean that the number of people searching and learning about this is pretty big. Far bigger than the subject of sanding and refinishing floors. The answers are fairly … Continued

does refinishing hardwood floors remove pet stains?

Pet stains are the blight of homeowners all over the world that lift their carpets and find otherwise good hardwood floors. The problem becomes more apparent when they start sanding their flooring, and the pet stains are still visible or maybe now are even more noticeable. This question is a common one I get, and … Continued

is it easy to refinish hardwood floors

Is it easy? Hell no, but that isn’t a reason not to do it! Nothing that’s worth having comes easy, right? Isn’t that what we were taught? There’s actually a little more to this question. Is it easy to refinish hardwood floors, physically or technically? Is it easy to refinish hardwood floors? Sanding hardwood floors, … Continued

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